Industry Recognition
Ventura is accredited with the CCA Global Standard across all of its sites in the UK and India. The CCA is the professional body for customer contact, which encourages the promotion of best practice and professional standards in the contact centre industry.
2009 highlights:
- CCA Excellence Awards - Highly Commended for Most Effective
Training Programme with the Pension, Disability & Carers
Service
- National Customer Service Awards - Highly Commended for Contact Centre Professional of the Year
- National Outsourcing Awards - Short-listed for ICS Front Line Manager