Multishoring
A multi-shore solution provides the combination of both
onshore and offshore benefits. Despite 
the pros of offshore some of our clients prefer
to keep some services closer to home in the UK whilst others are
managed offshore in India.
Multi-shore outsourcing allows us to offer round the clock
service and improved turnaround times for multi-channel enquiries,
at a cost that suits our client's budget.
The airline bmi have chosen a multi-shore approach to help them
meet their service level, flexibility and cost objectives through
one contact centre in UK and the second in India.
