Ventura is one of the UK’s largest customer management outsourcing
companies. We are trusted to manage over 80million customer contacts
each year for 28 clients from the private and public sector through
our contact centres.
about

We have been managing customers for our clients for over 40 years.
Our outsourcing services include:
We work with a wide range of clients including O2, Sky, Google, British Gas and the Department for Work and Pensions (DWP).
With over 8,000 employees and five large-scale contact centres in the UK and India, Ventura is one of the largest companies of its kind.
news
Ventura featured in The Times Outsourcing Supplement
12 August 2010
Ventura team recognised at National Sales Awards 2010
02 August 2010
Success in the 2010 CCA Excellence Awards
15 July 2010
Ventura showcases its award winning planning solutions
30 June 2010
awards

ventura insight
Discover our opinions on hot topics and industry debate. Find out more
Ventura found that 91% of respondents felt customer
dissatisfaction matters more than satisfaction...
Read more
case studies
We provide solutions for 28 clients from the private and public sector so we have some great stories to tell.
"The 'can do' attitude which Ventura displays ensures both
high quality calls and customer satisfaction"
DWP